Your Chromebook screen is cracked. Or the keyboard stopped working. Or it won't charge. And every repair shop says 'we don't do Chromebooks.'
Chromebooks are everywhere — schools love them, students rely on them, and many households use them as their everyday computer. They're lightweight, simple, and generally reliable. But when something breaks — a cracked screen, a dead keyboard, a charging port that only works at a specific angle — finding someone to fix it can be surprisingly hard.
Many repair shops decline Chromebooks. They're built differently from traditional laptops — often sealed with adhesive, using parts that aren't as widely stocked. And because some Chromebooks are inexpensive, the assumption is "just buy a new one." We think differently. Your Chromebook holds your data, your settings, your workflow. If the hardware can be fixed, it's worth fixing.
Got a Chromebook that needs some love? Book a repair → — we come to you, same-day, anywhere in Ottawa.
Two quick things are worth knowing before you spend on a Chromebook repair:
For software-only problems (a frozen device, a stubborn app, a corrupted profile), a Powerwash reset often resolves things without any parts at all — and we can walk you through whether that's the right move.
Often, yes — especially if its Auto Update Expiration (AUE) date is still a few years out and the repair is a screen, keyboard, battery, or charging port. We give you a free estimate first so you can make an informed call.
Rarely. ChromeOS stores most of your data in your Google account, so it syncs back automatically. We recommend backing up anything in your local Downloads folder to Google Drive before any hardware work, just to be safe.
We can handle the physical hardware repair. Devices enrolled and managed by a school or employer may also need their administrator to adjust software or enrollment settings, which is outside what we can change.
Rather have a certified technician handle this?
Hardwired IT comes to your Ottawa home — same day, no fix no fee.
Book an On-Site Technician →Same-day on-site service across Ottawa. Free estimate. No fix, no fee.
Or call (613) 416-9482
It depends on the age and cost of repair vs. replacement. Screen replacements and charging port repairs are often worth doing. If the Chromebook is past its Auto Update Expiration (AUE) date, replacement may make more sense.
Yes — Hardwired IT repairs cracked Chromebook screens and other hardware issues on-site in Ottawa. We assess whether repair is cost-effective for your specific model and give you an honest recommendation.
A Powerwash factory-resets the Chromebook, removing all local data and returning it to its original state. Your Google account data syncs back automatically when you sign in again. It resolves deep software issues but erases anything not backed up to Google Drive.