Computer crashed? Blue screen? Virus locked your files? Laptop won't turn on and you have a deadline? Stop reading and call us. A certified Hardwired IT technician is dispatched to your Ottawa home or office within 60 minutes. We fix it on-site. You only pay if we fix it.
Call (613) 416-9482 or book online in 60 seconds. Tell us what's happening.
A certified technician is on the way to your Ottawa location. Usually under 60 minutes.
Diagnosed and fixed on-site. You only pay if the problem is resolved. Guaranteed.
Emergency dispatch available now. Technician on the way in 60 minutes or less.
In most cases, 1–3 hours from your call. We operate 8am–10pm every day. For genuine emergencies, call us directly at (613) 416-9482 and we'll prioritize dispatch.
Situations that can't wait: ransomware or active malware, total computer failure before an important deadline, critical data at risk on a failing drive, complete network outage for a home office or small business, or a compromised computer with sensitive accounts at risk.
No emergency surcharge — you get the same flat-rate pricing regardless of when you call. Pricing is given upfront before we start. No fix, no fee.
We prefer on-site service for most emergencies because hardware issues, active infections, and network outages require physical diagnosis. For some software-only emergencies, remote support may be possible — ask when you call.
Disconnect from the internet if you suspect malware or a breach. Don't turn off a computer mid-repair as it may cause further data loss. Back up to an external drive if your computer is still partially functional. Have your computer model and a description of the problem ready.