Hardwired IT sets up backup and data protection at Ottawa homes and offices, sending a technician to configure automatic cloud and local backups for your photos, documents, and files, then testing the restore so you know it actually works. The technician reviews your devices and data on-site and gives you an exact quote before any setup begins.
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| Service | How We Quote | Typical Duration |
|---|---|---|
| Cloud backup setup | Exact quote after on-site assessment — we evaluate data volume, upload speed, and cloud provider suitability | 60–90 min |
| Local external drive backup | Exact quote after on-site assessment — we check drive health, capacity, and backup software compatibility | 45–75 min |
| NAS with RAID configuration | Exact quote after on-site assessment — we evaluate storage needs, user count, and redundancy requirements | 90–120 min |
| Hybrid backup (cloud + local) | Exact quote after on-site assessment — we design the 3-2-1 strategy specific to your environment | 90–150 min |
| Backup audit & fix | Exact quote after on-site assessment — we audit existing backups, identify gaps, and fix what's broken | 45–90 min |
Every quote is provided after we see your data environment in person. Data volume, internet speed, and existing hardware all affect the right strategy — we don't guess over the phone.
We configure and support all major backup platforms — cloud services, external drives, and NAS devices.
Unlimited cloud backup for a single computer with continuous or scheduled backup. We configure Backblaze to back up all user folders, set version history to 30 days or one year, and verify the initial backup completes. Backblaze's private encryption key option is enabled for clients who require it.
Cloud backup with automatic file selection and version history. We configure Carbonite Safe to capture documents, photos, and business files, adjust bandwidth throttling so backups don't saturate your internet connection during work hours, and verify restorable files exist in the cloud dashboard.
External USB drives for local backup. We run SMART diagnostics to verify drive health before configuring it as a backup target. Seagate's included Toolkit software can be configured for continuous mirroring or scheduled backups. We format the drive with the correct file system for your operating system and enable hardware encryption where the drive supports it.
Portable external drives with hardware encryption. We configure WD Backup or Windows File History to run automatic backups to the drive, verify the drive passes a full surface scan before use, and enable WD Security password protection where the client wants it. WD drives are also our most common Time Machine target for Mac clients.
DS series network-attached storage for multi-computer homes, home offices, and small businesses. We configure RAID 1 or RAID 5 for drive redundancy, set up Synology Drive for automatic PC-to-NAS backup, configure cloud sync (Synology C2, Backblaze B2, or OneDrive) for offsite copies, and set up user accounts with appropriate access permissions. The NAS itself follows the 3-2-1 rule — local copies plus offsite sync.
Full-disk imaging software for complete system backup — operating system, applications, settings, and files in one recoverable image. We configure Acronis to create weekly full backups with daily incremental updates, set retention policies so old backups are automatically pruned, and verify that a recovery boot drive can actually restore the system.
A small accounting practice in Nepean contacted us after a close call — their office computer had started making clicking noises, a classic sign of imminent hard drive failure. The practice had no backup system. Five years of client tax files, correspondence, and QuickBooks company data lived on a single mechanical drive. The computer was still booting, but the drive could fail at any power cycle.
Our technician arrived within two hours. First priority: connect an external Western Digital My Passport drive and run an immediate one-time full backup of all critical folders — tax returns, client correspondence, and QuickBooks data. While that backup ran, we assessed the long-term strategy. The practice needed both rapid local recovery (for day-to-day file restores) and offsite protection (against fire or theft). We recommended a Synology DS220+ NAS with two drives in RAID 1 for on-site backup, plus Backblaze cloud backup with one-year version history for ransomware protection. We configured the NAS the same day, set up automatic nightly backups from each office PC, and initiated the Backblaze cloud upload. The clicking drive was replaced with an SSD the following morning. The practice went from zero backup to full 3-2-1 protection — and avoided what could have been a practice-ending data loss.
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A customer in Kanata called after her external backup drive "stopped working" — Windows no longer recognized it, and she worried her only copy of family photos was gone. The drive was a Seagate she'd been using as her single backup; the diagnosis showed its controller was failing, but the data was still readable. We recovered the files first, then set her up with an automatic cloud backup plus a second local copy so there was no longer a single point of failure — about two hours, with a tested restore before we left.
Usually a mix of automatic cloud backup plus a local copy, so you're protected against drive failure, theft, and ransomware. We tailor it to your needs and budget on-site.
Yes — we configure automatic, scheduled backups (cloud and/or local) and verify they actually work, so your files are protected without any manual effort.
A proper, isolated backup is your best defence — if ransomware ever strikes, you can restore your files instead of paying. We set backups up to minimise that risk.
Yes — a technician sets everything up at your home or office across Ottawa and Gatineau, with an upfront quote and our no-fix-no-fee guarantee.
It depends on the strategy that fits your data and devices. A technician reviews your setup on-site and gives you an exact quote before any work begins. Cloud backup also carries a small ongoing subscription paid to the provider, which we help you choose and configure properly.
Most home backup configurations take 1–1.5 hours on-site. We set it up, test it, verify the first backup completes, and show you how to check it.
Local backup (external drive) is fast to restore but vulnerable to theft or fire. Cloud backup protects against physical disasters but takes longer to restore large amounts of data. We often recommend both — a 3-2-1 strategy.