Hardwired IT provides on-site IT support across Ottawa, sending a certified technician to your home or small business to set up devices and networks, configure email and software, and fix whatever isn't working — in person, not over a phone tree. The technician diagnoses the problem at your location and gives you an exact quote before any work begins, often the same day.
A certified Ottawa technician is ready. Book now — takes 60 seconds.
Or call us: (613) 416-9482
A small home-based business in Gloucester called because their shared printer and a second computer had both dropped off the network the same morning. They assumed the internet was down. The diagnosis traced it to a router that had reset itself to factory settings after a power blip, wiping the network name and printer configuration. We reconfigured the router, reconnected every device and the printer, and secured it — everything was back online in about an hour.
We handle heavier business calls too: when a Gatineau accounting firm's four-bay NAS failed with one drive dead and a second failing, our CompTIA A+ technician imaged the dying drive sector-by-sector on-site and recovered the full 2.3 TB — every client file and database intact, without a single disk leaving their office. See how our on-site data recovery works →
Yes — we support home offices and small businesses across Ottawa and Gatineau with on-site setup, troubleshooting, networking, and tech advice.
Both. Call us for a one-time fix, or set up ongoing support so you have a trusted local technician whenever something goes wrong.
Same-day service is available in most cases, 8am–10pm every day. For urgent issues we prioritise and get to you as fast as possible.
Yes — our technicians are certified in both Windows and macOS, and we also help with phones, tablets, printers, and networks.
One-time visits are pay-per-visit — great for specific issues. Ongoing support means we're your go-to tech resource for as many issues as come up. We'll discuss which fits your needs when you call.
Yes. We help residential clients with home computers and home offices, and small businesses with workstation setup, network configuration, and staff computer issues — all on-site.
Most calls are addressed same-day, 8am–10pm. For genuinely urgent situations, call us directly and we'll prioritize accordingly.
Yes — new device setup and data migration are among our most common requests. We transfer files, reinstall software, and configure your new machine so it's ready to use.