Hardwired IT sets up and fixes home Wi-Fi and networks on-site across Ottawa, sending a technician to map your coverage, reposition or configure your router, and install mesh systems or access points to clear dead zones. The technician assesses your home's layout on-site and gives you an exact quote before any work begins.
Ottawa's housing stock — from Barrhaven's new builds to Westboro's century homes — creates different Wi-Fi challenges. Older homes with plaster and lathe walls attenuate signals heavily. Newer two-storey homes spread square footage in ways that leave upper floors and garages without coverage. Multi-unit condos downtown face interference from dozens of neighbouring networks on the same channel.
A customer in a century home in Westboro called because the Wi-Fi dropped completely in the back bedroom and the kids' video calls kept freezing upstairs. He assumed he needed a whole mesh system. When we mapped the signal, the real problem was the router sitting in a basement corner behind the furnace, plus a neighbouring network crowding the same channel. We moved the router to a central main-floor spot, switched it to a clear channel, and added a single access point upstairs — full coverage in about an hour, without the cost of a full mesh kit.
Wi-Fi extenders repeat the signal from your existing router — they're inexpensive but create a second network your devices must switch between manually, and they cut available bandwidth in half. Mesh systems use a dedicated backhaul channel so your devices roam seamlessly with no speed penalty. For most Ottawa homes over 1,500 sq ft with coverage issues, a mesh system is the better long-term investment.
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Yes. We map your actual coverage, reposition or reconfigure your router, and recommend a mesh system or access point where needed so you get reliable Wi-Fi in every room.
Yes — we configure modems and routers for all major Ottawa-Gatineau providers, including Bell, Rogers, and TekSavvy, and secure them properly.
It depends on your home's size and layout. For multi-floor homes or large dead zones, a mesh system usually beats a basic extender. We assess on-site and recommend the simplest fix that works.
Yes. We handle small-business and home-office networking — wired and wireless — including secure guest networks and printers. You get an upfront quote and a 90-day warranty.
A standard router setup or mesh system installation takes 1–2 hours. Whole-home setups with multiple access points or complex wiring may take longer — we'll estimate upfront.
Yes. We assess your home's layout and recommend the best solution — mesh systems, powerline adapters, or access point placement — to eliminate dead zones without major cabling work.
We work with all Ottawa ISPs — Bell, Rogers, Videotron, TekSavvy, and others. We can configure your ISP modem/router, replace it with a better solution, or add equipment in bridge mode.
Yes — we set a strong password, configure WPA3 or WPA2 encryption, enable the firewall, and walk you through your network settings before we leave.