Hardwired IT tunes and builds gaming PCs on-site across Ottawa, sending a technician to your home to fix frame drops, thermal throttling, and crashes, update GPU drivers, repaste and clean cooling, and configure displays and peripherals. The technician diagnoses the rig at your location and gives you an exact quote before any work begins.
A customer in Barrhaven called because his Asus ROG desktop, well above spec for the game he played, was stuck around 80fps where it should have hit 144 — he'd reinstalled drivers and changed every in-game setting with no improvement. He was convinced the graphics card was failing. We checked thermals under load and found the CPU hitting 95°C and throttling: the factory thermal paste was four years old and hardened to dust. We cleaned and repasted the cooler and reseated it, the CPU settled around 68°C, and frame rates climbed past 130 — about 30 minutes of work.
The second most common: Windows is running in balanced power mode, GPU drivers are six months out of date, and the monitor is set to 60Hz despite being a 144Hz panel. These aren't hardware problems. They're configuration problems. Easy to fix once you know to look.
We benchmark before and after every optimization visit so you can see exactly what changed.
Optimization is for an existing rig that's underperforming. We diagnose what's holding it back — thermals, drivers, configuration, hardware bottlenecks — and fix it. Most optimization visits take 1–2 hours on-site.
Custom builds are for starting from scratch. We discuss your budget, the games you play, the resolution and frame rate you're targeting, and the case size constraints you have. We put together a parts list, source the components (usually within a few days), and assemble and configure the entire rig. This includes Windows install, driver setup, BIOS configuration, and a full stress test before we hand it off.
We also do upgrades — swapping a GPU, adding RAM, or installing an NVMe SSD — as standalone visits. If you're not sure whether to upgrade or rebuild, we'll give you an honest breakdown of the cost-to-performance math.
| Repair Type | How We Quote | Typical Time On-Site |
|---|---|---|
| FPS optimization (thermal + driver + OS tuning) | Exact quote after on-site diagnosis | 1–2 hours |
| Thermal paste replacement and cleaning | Exact quote after on-site diagnosis | 45–90 minutes |
| CPU or GPU overclock (stability tested) | Exact quote after on-site diagnosis | 1–2 hours |
| Custom gaming PC build (spec to assembly) | Exact quote after on-site diagnosis | 4–8 hours |
| GPU, RAM, or SSD upgrade | Exact quote after on-site diagnosis | 30–90 minutes |
We work on gaming PCs built around all major component manufacturers. The hardware we regularly service includes:
A gamer in Kanata called because their custom i7-13700K / RTX 4070 Ti build was dropping below 60 FPS in Cyberpunk 2077 despite being capable of far more. We arrived, ran HWMonitor under load, and found the CPU package hitting 100°C within 90 seconds — severe thermal throttling. The AIO liquid cooler pump had failed silently. The CPU had been throttling for weeks. We replaced the cooler with a new Corsair H150i, applied Thermal Grizzly Kryonaut paste, enabled XMP on the DDR5 kit that had been running at 4800MHz instead of 6000MHz, and updated the NVIDIA driver from a version that was 8 months old. Post-optimization benchmark: 98 FPS average, 72°C max CPU temperature. Total time on-site: 2.5 hours.
Real customer experiences will appear here.
A certified Ottawa technician comes to your home — same day in most cases.
Or call us: (613) 416-9482
Yes — we spec, source, and assemble custom gaming PCs to your budget and use case. Whether you want a 1080p budget build, a 1440p mid-range rig, or a 4K high-refresh-rate monster, we put together the right parts list and build it. We also do the Windows install, driver setup, and first-boot configuration so it's ready to game immediately.
It depends on what's holding your system back. A PC that's been thermally throttling due to old thermal paste and dust can see 15–30% performance gains just from cleaning and a repaste. Driver updates and Windows tuning can add another 5–15%. We run benchmarks before and after so you can see the actual numbers.
Yes — we apply safe, stable overclocks using tested profiles. We stress-test every overclock before considering it done. We don't push hardware past safe thermal limits, and we'll tell you honestly if your cooling setup can't support a meaningful OC.
Almost certainly. Crashes and overheating are usually caused by dried-out thermal paste, dust-clogged heatsinks, failing fans, or an unstable overclock. We diagnose the exact cause on-site and fix it — whether that's a repaste, a fan replacement, or reverting a bad OC.
Yes. Monitor refresh rate, adaptive sync (G-Sync or FreeSync), surround sound headsets, flight sticks, racing wheels, capture cards — we configure gaming peripherals as part of the same visit.
We come to you. We do all gaming PC work on-site at your Ottawa or Gatineau home. Tower PCs are heavy — no need to lug yours anywhere.
We handle hardware upgrades too — GPU swaps, RAM upgrades, SSD installs, CPU cooler replacements. We can advise on which upgrade will give you the most performance gain for your budget before we source the parts.